By visiting this website you automatically agree with the following conditions, statements and stipulations.
The type of personal information we collect
Hotel De Tuilerieën may process personal data about you, because you use the services of Hotel De Tuilerieën, and / or because you provide them to Hotel De Tuilerieën when filling out a contact form on the website. Hotel De Tuilerieën can process the following personal data:
Your first and last name
Your address details
Your phone number
Your email address
Your IP address
Your credit card details
Information about your stay such as arrival and departure date, special requests, comments on service preferences including room preferences or other services used
Information you provide in relation to your marketing preferences or in the context of your participation in surveys, contests or promotions
Why do we collect your personal information?
Hotel De Tuilerieën processes your personal data to be able to contact you by telephone if you request it, and / or to be able to contact you in writing (by e-mail and / or by mail) and, if you can not be reached, by telephone.
In addition, Hotel De Tuilerieën may use your personal data in the context of carrying out a contract concluded with you, usually consisting of a stay at the hotel.
Reservations: we use your personal information to complete and process your online reservation.
Customer service: we use your personal information to provide customer service.
Guest reviews: we may use your contact information to invite you by email to write a guest review after your stay. This can help other travellers to choose the accommodation that suits them best.
Marketing activities: we also use your information for marketing activities, as permitted by law.
Other communications: there may be times we try to contact you by email, by post, by phone or by texting you, depending on the contact information you share with us. There could be a number of reasons for this:
We may need to respond to and handle requests you have made.
If you have not finalised a reservation online, we may email you a reminder to continue with your reservation. We believe that this additional service is useful to you because it allows you to carry on with a reservation without having to search for the accommodation again or fill in all the reservation details from scratch.
When you use our services, we may send you a questionnaire or invite you to provide a review about your experience with our website.
Legal purposes: In certain cases, we may need to use your information to handle and resolve legal disputes, for regulatory investigations and compliance.
Fraud detection and prevention: we may use your personal information for the detection and prevention of fraud and other illegal or unwanted activities.
Improving our services: finally, we use your personal information for analytical purposes, to improve our services, to enhance the user experience, and to improve the functionality and quality of our online travel services.
To process your information as described above, we rely on the following legal basis:
Performance of a Contract: The use of your information may be necessary to perform the contract that you have with us. For example, if you use our services to make an online reservation, we'll use your information to carry out our obligation to complete and administer that reservation under the contract that we have with you.
Legitimate Interests: We may use your information for our legitimate interests, such as providing you with the best appropriate content for the website, emails and newsletters, to improve and promote our products and services and the content on our website, and for administrative, fraud detection and legal purposes.
Consent: We may rely on your consent to use your personal information for certain direct marketing purposes. You can withdraw your consent anytime by contacting us at any of the addresses at the end of this Privacy Statement.
To process your data as described above, we base ourselves on the following legal bases:
Execution of a Contract: The use of your data may be necessary for the execution of the contract that you have with us. For example, if you use our services to make a reservation online, we will use your information to fulfil our obligation to complete and manage that reservation under the contract we have with you.
Legitimate interest: We may use your information for our legitimate interest, such as providing you with the most appropriate content for the website, e-mails and newsletters, and to improve and promote our products and services and the content of our website. We can also use your data for administrative and legal purposes and for detecting fraud.
Permission: we may use your personal data with your permission for direct marketing purposes. You can withdraw your consent at any time by contacting us at one of the addresses at the bottom of this Privacy Statement.
How Long Hotel De Tuilerieën Stores Data
Sharing With Others
Hotel De Tuilerieën will only provide your personal data to third parties if this is necessary for the execution of an engagement with you, or to comply with a legal obligation.
Third-party services: We may use service providers to process your personal data strictly on our behalf. This has certain purposes, including facilitating payments, sending marketing materials or for analytical support services. The services of third parties / processors have a duty of confidentiality and are not allowed to use your data for any other purposes.
We share data with third parties under the above principles with
Stardekk - Cubilis
Baron Ruzettelaan 25, 8310 Brugge
Cubilis is a product of Stardekk. We use this service to allow you to make a reservation in a safe way or to look up availability and prices.
The place where our website is located. If you send an e-mail, it will be traded by Telenet
President Kennedypark 8/A 8500 Kortrijk
Deloitte is our company auditor and manages our accounting.
Worldline SA/NV, Haachtsesteenweg 1442, 1130 Brussel
worldline takes care of all our credit card transactions
Map Website Visit
On the Hotel De Tuilerieën website, general visitor information is kept, including the IP address of your computer and the time of retrieval and data that your browser sends. This data is used for analyses of visitor and click behaviour on the website.
Hotel De Tuilerieën uses this information to improve the operation of the website. This data is anonymised as much as possible and is not provided to third parties.
Hotel De Tuilerieën uses Google Analytics to keep track of how users use the website.
Google uses this information to keep track of how our website is used, to provide reports about the website to Hotel De Tuilerieën and to provide information about the effectiveness of campaigns.
Google may provide this information to third parties if Google is legally obliged to do so, or in so far as these third parties process the information on behalf of Google. Hotel De Tuilerieën has no influence on this.
Hotel De Tuilerieën has not authorised Google to use Analytics information obtained through Hotel De Tuilerieën for other Google services.
View, modify or delete data
You have the right to view, correct or delete your personal data. You can send a request for access, correction or deletion to firstname.lastname@example.org. Hotel De Tuilerieën will respond to your request as soon as possible, but within four weeks.
Hotel De Tuilerieën takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not secure or that there are indications of misuse, or if you would like more information about the security of personal data collected by Hotel De Tuilerieën, please contact Hotel De Tuilerieën via email@example.com.
Hotel De Tuilerieën can be reached as follows:
Post: Dijver 7 – 8000 Brugge Belgium
Business address: Dijver 7 – 8000 Brugge – Belgium
Company number: BE 0432625047
Telephone: + 32 50 34 36 91
E-mail address: firstname.lastname@example.org