Hereby conditions and cancellation policy.The applied amounts en percentages are to be paid by the guest.
In case of cancellation/modification we’ll charge 100% of the total stay. It's not possible to change your reservation date to another date. Please note this policy is strictly applied.
Fully Flexibale Rate:
No Cancellation charge applies till 24h before check in time 15:00 ( local time )
Beyond that time, 100% of the total reservation will be charged.
In case of late cancellation or no show, 100% of the total reservation will be charged.
In case of no show your total reservation we’ll be cancelled and can’t be used for any further nights of the original reservation.
In case of early departure, the entire stay will be charged. In case of no show the hotel reserves the right to resell you room for the remaining nights.
It’s impossible to rebook your fully flexible reservation to a non refundable reservation.
Only written cancellations / modifications are accepted!
Only rates in EURO are the valid rates.
We can store your luggage before check in and after check out.
The hotel can never be put responsable for damage, burglery or theft.
Our private camera secured car park is available at the rate of 30.00 EUR / car / night.
Cancellation Policy will be applied on this item.
Reservation is required! You can make your reservation via email ( firstname.lastname@example.org )
Extra bed / Sofa bed are available at the rate of 40.00 EUR / bed / night.
Babycot is available at the rate of 25.00 EUR / bed / night .
Please make sure you reserve them in advance by contacting the hotel directly.
Some rooms are only accessible via the stairs. If necessary we book a room accessible by lift or on the ground floor. Please contact the hotel directly via email@example.com.
By Belgium law it’s not allowed to smoke within the buildings of our hotel. We kindly ask you to respect this. If we find out that you smoke in the room, a penalty of € 250 will be charged to your bill.
Our hotel has a spa facility.
Access to our wellness ( indoor pool, sauna and infrared sauna ) = included.
May we ask to respect the silence in this relaxing area.
If you would like to reserve this space private, this is also possible. Cost = 75 EUR / hour.
This price includes the access for 1 hour, fruit basket and 1 bottle of Prosecco. To book this package, please contact the hotel in advance.
Recommended restaurants can be requested to our concierge.
You can contact our concierge via firstname.lastname@example.org
If you wish, we can assist you with making restaurant reservations.
Lost & Found Policy
The hotel keeps lost items up to 1 month after departure date. After this month they are no longer preserved.
If you have any additional questions, don’t hesitate to contact the hotel!
We wish you a pleasant trip to our hotel and are confident that you will have an excellent stay in our hotel !
With kind regards,
Staff & Management
Hotel De Tuilerieën